Privacy Policy

Your privacy is important to us. Much of the specific information requested within our site (name, address, phone number, etc.) is voluntary and need not be submitted by the visitor. We may use this information to contact you, send requested information and surveys, and send occasional newsletter updates. If personal information is submitted as part of a request for information, it is used to investigate or respond to the request. We may redirect your message to another agency or person who is in a better position to meet your request. We do not release or sell information for the purpose of a third party’s marketing program or solicitations. When you visit our website, we automatically collect and store your domain name and internet address information. This information is used to generate statistics and reports about site traffic and browsing patterns to make our site more useful to visitors. It is not possible for us to gather personal information from your domain name or internet address.

Disclaimer

While all attempts have been made to ensure the accuracy and reliability of all materials contained within this website, we recognize the possibility of human and/or mechanical error. Information on businesses and organizations within the website or alias websites is provided by those organizations and is not verified or endorsed by the City of Pontiac, which expressly denies any guarantee of the accuracy or reliability of information published on the site and shall not be held responsible for any losses caused by reliance upon the accuracy or reliability of such information. Users shall use information obtained through the Internet at their own risk and are encouraged to call individual businesses to verify prices, amenities, features, dates, and all other important details before traveling.

Some adventures and activities featured in this website carry significant risk of personal injury or death. We do not recommend anyone participate in these activities unless they are fully aware of the risks and are willing to personally assume all responsibility associated with those risks. The City of Pontiac is not liable for incidents or accidents arising from information we provide in this website.

Business Listing and Calendar Submissions

The purpose of these online submission forms is to collect information for potential future use on the City of Pontiac website. Filling out this form does not guarantee that your company will be listed on the site, nor does it guarantee all the information you submitted will be listed on the site free of charge. The City of Pontiac reserves the right to add, edit, or delete listings at its sole discretion to comply with what the City of Pontiac deems appropriate for the organization’s websites.

Copyright Statement

Reproduction in whole or in part of any photographs, maps, and illustrations without prior written permission from the copyright holders is strictly prohibited. Users are granted permission to view or print information on this website for travel planning or personal use and may distribute this information to friends, family members, or personal acquaintances for travel planning or personal use.

Online Transactions

Every effort is made to protect any sensitive personal information you give online. This site uses a secure server for conducting online financial transactions. All credit cards and other payment information you transmit will be protected by encryption technology, provided your browser is properly configured and your computer is operating properly. The encrypted information is shared only with our bank and a third-party credit card application service provider, Official Payments, which also operates secured servers. Access to these records is limited to a very small number of employees who need it to perform a specific job.

In addition to the preceding terms and conditions the City of Pontiac, its officers, employees, agents, or representatives, shall not be liable for any damages of any kind arising from your use of the online bill-pay service, including any non-authorization of a user’s payment by any entity involved in the processing of any online transaction including but not limited to your credit card company, any applicable governmental authority’s non-acceptance of a payment from an online bill-pay user, or for any disruptions in service of the online bill-pay service, regardless of the cause. The City of Pontiac further assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization of settings.

Completion of a payment transaction using the online bill-pay service is contingent upon:

The authorization of payment by all entities involved in the processing of any online transaction including your applicable credit card company
The acceptance of your payment by the relevant governmental authority or other entity you are attempting to pay
Payment of the online bill-pay transaction fee

If for any reason whatsoever your payment is not processed, authorized, or accepted by any entity involved in the processing of any online bill-pay transaction, your payment liability shall remain outstanding and unpaid and you may be subject to late fees, interest charges, penalties, shut-off, or other actions where applicable. All outstanding payment obligations shall remain your sole responsibility. You understand, accept, and agree to pay to the City of Pontiac, all fees and/or penalties associated with the submission of any payment transaction that is returned by any bank or other depository financial institution for insufficient funds or any other error on your part.

Sale of Data from the Website

The City of Pontiac will not rent, sell, or give away any personally identifying information entered into the website (name, address, phone number, etc.) to third parties for marketing or mailing list purposes without your permission. We will also not disclose credit card information except for purposes related to your transaction or as required by law.

Social Media Disclaimer

The City of Pontiac uses social media to engage visitors and residents to learn about tourism-related activities and businesses, contribute to relevant conversations, and promote City of Pontiac programs and services. No communication to the City of Pontiac through our social media channels shall be deemed to constitute legal or official notice for any purpose. Users are encouraged to consult with appropriate event planners for advice concerning specific information regarding events. The City of Pontiac disclaims any responsibility or liability for positions taken by individuals or entities in their individual cases for any misstatement, misunderstanding and losses, directly or indirectly, on the part of the users.

The City of Pontiac use of external social media tools is provided as a public service. The City of Pontiac disclaims liability for ads, videos, promoted content, or comments accessible from any external web page. The responsibility of external content or comments rests with the organizations or individuals providing them. Any inclusion of external content or comments on external social media websites does not imply endorsement by the City of Pontiac. The City of Pontiac reserves the right and may choose to reprint comments/materials placed on the social media websites to other media, such as by providing comments/materials to the City of Pontiac staff or Board of Directors in private or public settings.

We reserve the right to remove comments/materials from social media tools when those comments/materials, in the sole discretion of the City of Pontiac are:

Potentially libelous
Obscene or sexually explicit
Hateful or mean-spirited
Personal attacks, insults, profane, name-calling, or threatening language
Plagiarized material or material that potentially violates intellectual property rights
Private, personal information published without consent
Commercial promotions or spam
Off topic or link to material that is off topic
Embedded images from external sources
Violate any law or promote the violation of any law
Encourage or constitute prohibited discriminatory or harassing conduct
Made by a person masquerading as someone else
Do not meet the City of Pontiac mission, vision, brand promise, or visitors promise

Additionally, the City of Pontiac reserves the right to terminate a person’s ability to post comments/materials or otherwise participate in the City of Pontiac social media tools when the person has repeatedly posted any of the above listed inappropriate comments/materials.